EMC Custom Prints (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.emccustomprints.com] or engage with our services, including the purchase of custom apparel and Direct to Film (DTF) prints.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiers: Name, email address, phone number, shipping/billing address.
- Order Information: Details of products purchased, transaction information, custom design files submitted.
- Payment Information: We do not store your credit card information. All payments are processed securely through third-party payment processors.
- Technical Data: IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer service and respond to inquiries
- Send updates about your order or our services
- Improve our website and offerings
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share your data with:
- Service Providers: Third-party vendors who assist in payment processing, shipping, website hosting, and email communication.
- Legal Authorities: When required to comply with the law or respond to valid legal requests.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve your browsing experience
- Analyze website traffic and user behavior
- Remember user preferences and cart contents
You may opt out of cookies through your browser settings, but some features of the site may not function properly.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is 100% secure.
6. Your Rights and Choices
You may:
- Review and update your personal information
- Request deletion of your data (subject to legal or transactional obligations)
- Opt out of marketing emails by clicking the “unsubscribe” link
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites. Please review their privacy policies separately.
8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Please review it regularly.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
EMC Custom Prints
Email: support@emccustomprints.com